A11y Hell

Case Studies

Evidence of Real Impact

Short, anonymized stories that show the cost of accessibility failures and the payoff of fixes.

Checkout blocked by focus trap

A modal trapped focus, preventing keyboard users from completing checkout.

Focus escape and labeled close button reduced support tickets by 18%.

Silent errors in onboarding

Form errors were visual only, leaving screen reader users without feedback.

Adding aria-live announcements improved completion by 22%.

Low contrast pricing tiers

Key pricing details failed contrast checks on the marketing site.

Updated tokens met 4.5:1 and improved readability for all users.

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