1. Identify the user goal
Define the specific task a user is trying to complete (checkout, sign-up, reset password).
Playbook
Accessibility Failure Playbook
A production-ready workflow to identify, document, and remediate accessibility failures with clear evidence and repeatable testing.
2. Reproduce with keyboard only
Run the flow without a mouse. Capture where focus order, labels, or controls fail.
3. Verify with screen reader simulation
Use the SR panel to confirm the announced labels and status messages.
4. Map to WCAG
Assign the relevant criterion and level based on the failure behavior.
5. Capture evidence
Record the broken flow, note the affected users, and include business impact.
6. Fix verification
Re-test after remediation using the same steps and confirm outcomes.